(If you would like a printed copy of this guide
to be sent to you in the post please click here)

(If you would like to read our other guide entitled "What you need
to know in times of Bereavement" please click here)

When a death occurs whether expected or not, there is an inevitable feeling of sadness and loss experienced by the close family, often resulting in shock and emotional stress. Certain practical steps, however, need to be taken at the early stage - including the registering of the death. Although our fully trained and professional staff at Bennetts are always available to offer advice, this guide is designed to give you clear information on the processes involved in registering a death.


What to do when a death occurs

At Home.
Whether or not the death is expected a qualified doctor (either the G.P. or duty doctor) must, on every occasion, be contacted to attend and confirm the death. Once a doctor has arrived and indicated that in due course the 'cause of death' medical certificate will be able to be issued then we can remove the deceased. Although these days most families would require us to take the deceased to our Chapel of Rest soon after death, some may prefer to stay with their loved one for a while. Whatever the wish, we will of course respect them and carry out the removal whenever it is preferred.

At a Nursing or Resiedential Home.
Even though professional nursing staff are in attendance at the home, a qualified doctor would again be required to confirm the death before the deceased may be removed. On most occasions the duty officer would, on the family's behalf arrange for the funeral director to remove the deceased back to their Chapel of Rest.
Our company is fully aware of the need to be discreet and respectful at all times when asked to remove the deceased and endeavour to be there within an hour of receiving a call.



H M Coroners Involvement

When a death is unexpected and the cause of death is unclear, or when the death is of a suspicious nature, an accident or industrial disease, the doctor certifying the death is legally bound to report these circumstances to the coroner. The coroner's involvement, in most cases, is a formality and an examiniation would normally be made to ascertain the cause of death. This should not delay the funeral from taking place. In circumstances where the coroner feels the death is not due to normal causes or is a result of an industrial disease, a formal inquest may be held. If this is the case, you will be kept informed by the coroner of the necessary procedures.



Who can register a death?

This would generally be:-

  • Any relative of the deceased
  • A person present at death
  • The owner or person in charge of the home or nursing home where the death occured
  • The person arranging the funeral (not the funeral director)

The procedure for registering a death is a simple interview with the registrar who will require the following information:

  • Date and place of birth and death
  • Full name of the deceased (including maiden name if appropriate)
  • Home address of the deceased
  • If ever known by any other names.
  • The marital status of the deceased
  • The occupation of the deceased
  • If a married woman the husband's full name and occupation

If you are unsure of some of the above information the registrar will understand and in most cases still allow you to register the death.



Registration

Once you are in posession of the 'cause of death' medical certificate issued by either the G.P., hospital doctor or the coroner, it must be taken, preferably with the deceased's medical card and birth certificate, and if appropriate the marriage certificate, to the registrar in the district in which the death occured. Details of the relevant registrar usually appear on the envelope enclosing that certificate. However, set out below is the address of the registrar you will be required to attend. Appointments need to be made with most registrars now, it is advisable to telephone before visiting.


Registrars Contact information:


Brentwood Area:


1 Seven Arches Road
Brentwood
Essex
CM14 4JG
Tel: 01277 211076/233565

Chelmsford Area:

17 Market Road
Chelmsford
Essex
CM1 1GF
Tel: 01245 430700


Basildon Area:


Bereavement Officer
Basildon & Thurrock Hospital
Nether Mayne
Basildon
Essex
SS16 5NI
Tel: 01268 533911
Havering Area:

Langtons
Billet Lane
Hornchurch
Essex
RM11 1XL
Tel: 01708 433481

Billericay Area :
Burstead Lodge
143 High Street
Billericay
CM12 9AB
Telephone the Brentwood Registrars office to make an appointment.
 

What Certificates are received

When registering a death you will receive the following certificates:

A GREEN form known as the certificate for burial or cremation which should be given to the funeral director (there is no fee). In cases where the coroner is involved and cremation is intended or an inquest is to be held, this certificate will not be issued. Instead a seperate certificate will be given by the coroner normally directly to the funeral director.

A WHITE Social Security certificate (again there is no fee) will be given on all occasions and should be sent to your local D.S.S. office with any relevant order books.

A BUFF coloured copy of the entry of death form (known as a death certificate). These may be obtained from the registrar upon payment of a nominal fee and are required as proof of the death for insurance purposes, probate, bank account, etc. Additional copies of this certificate can always be obtained at a later date.



Cremation Certificates

When cremation is chosen there are statutory legal forms, known as cremation certificates B, C and F that need to be completed by two medical doctors. These forms are the responsibility of the funeral director to obtain and, therefore, we will liase with the necessary doctors to have these completed.



D.S.S. Assistance towards the cost of a Funeral

In some circumstances where the person responsible for the funeral arrangements is in receipt of certain benefits from the D.S.S., they may be entitled to obtain help towards the cost of a funeral. For a claim to be processed, a form issued by the D.S.S., an SF200 will need to be completed by the claimant and sent, together with a copy of the funeral account, to their local D.S.S. office.

For claimants residing in the Brentwood and Billericay area:

D.S.S. Benefits Agency
Great Oaks House
Great Oaks
Basildon
Essex
SS14 1JE

Telephone: 01268 363000